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Legal

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your information.

Information We Collect

When you use Blooms In Ribbon, we may collect the following information:

  • Personal Information: Name, email address, phone number, and delivery address when you place an order or create an account
  • Payment Information: Credit card details are processed securely through Square and are never stored on our servers
  • Order Information: Details about your purchases, delivery preferences, and special instructions
  • Usage Data: How you interact with our website, including pages visited, time spent, and device information
  • Communication Data: Messages and inquiries submitted through our contact form or customer service channels

How We Use Your Information

We use the information we collect to:

  • Process and deliver your flower orders
  • Communicate with you about your orders, including delivery updates
  • Provide customer service and respond to inquiries
  • Improve our website, products, and services
  • Send promotional offers and seasonal updates (with your consent)
  • Prevent fraud and ensure security
  • Comply with legal obligations

Your Rights

Under California law (CCPA), you have the right to:

  • Know what personal information we collect about you
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell data)
  • Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [email protected] or call (916) 203-3662.